Carla chats to Calum Forsyth about experience strategy. What is experience strategy? How does it differ to UX Design? How do you set KPIs for experience? Why are there so many trains and who is texting? Transcript The Design Untangled Podcast Episode: DU024 – Experience Strategy Host: Carla Lindarte Guest: Calum Forsyth (00:17) Carla: Hello? […]