Personas are one of the more controversial tools in the UX design toolkit. Chris and Carla take a look at the common issues with them, when they can be useful and why you should never print them out larger than you are.
Service design, systems thinking, user centred design, human centred design…what does it all mean? Chris and Carla untangle these terms and talk about how great the intro music is.
In this first episode Chris and Carla give a quick overview of why it can be hard to get started in UX.
They talk about some common UX portfolio problems and why personas can drive you to play the ukulele.